Empava 54in. Alcove Soaking Walk-In Tub
Have questions? Email us at info@thetubtherapy.com
- Anti-slip
- Handheld shower
- Overflow protection
Description
Empava 54in. Alcove Soaking Walk-In Tub
Transform your bathing routine with the 54" Alcove Soaking Walk-in Tub with Right Drain—a safe and luxurious soaking tub tailored for comfort and accessibility. This walk-in tub features an ergonomic design with safety enhancements, including a slip-resistant surface and an easy-turn handle, making it an excellent choice for individuals with mobility challenges or weak wrists.
Product Dimensions:
Product Manual:
Key Features
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Easy-Turning Handle
- Specially designed handle allows individuals with weak wrists to operate the door effortlessly.
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Ergonomic Grooved Bench
- Provides excellent drainage and enhances durability, ensuring long-lasting comfort and convenience.
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Spacious and Comfortable Design
- Features bigger curves for the chest and corners, accommodating individuals with larger stature.
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Slip-Resistant Surface
- Ensures safety while entering, exiting, or sitting in the tub, providing a secure bathing experience.
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Right-Side Drain Placement
- Allows for convenient and efficient water drainage, perfect for alcove installations.
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Generous Soaking Depth
- Enjoy a full-body soak with an impressive 32.28-inch soaking depth.
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Durable and Lightweight
- Constructed with robust materials, the tub weighs just 176.37 lbs, making it durable yet easy to install.
Specifications
| Specification | Details |
|---|---|
| Overall Size | 54.33" L x 30.31" W x 39.76" H |
| Weight | 176.37 lbs |
| Water Capacity | 84.5 gallons |
| Drain Size | 1.97 inches |
| Drain Placement | Right-side drain |
| Soaking Depth | 32.28 inches |
| Sitting Area Dimensions | 21.63" L x 17.72" D |
| Door Width | 19.68 inches |
| Bath Therapy Type | Soaking |
| Installation Type | Alcove |
| Resistance Type | Slip-Resistant |
| Warranty | 3 Years |
Customer FAQs
Q: Is this tub suitable for larger individuals?
A: Absolutely! The tub features bigger curves and a spacious interior, making it ideal for individuals with larger statures.
Q: How deep is the soaking area?
A: The tub offers a generous 32.28-inch soaking depth, providing a full-body immersion experience.
Q: Can the door handle be easily operated by individuals with weak wrists?
A: Yes, the tub is equipped with an easy-turning handle specifically designed for those with reduced hand strength or mobility.
Q: Does the tub include any special safety features?
A: Yes, the tub includes a slip-resistant surface, ensuring a secure and safe bathing experience.
Q: What is the warranty on this tub?
A: The tub comes with a 3-year warranty, covering manufacturing defects.
Why Choose the 54" Alcove Soaking Walk-in Tub with Right Drain?
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Safe and Accessible Design
- Perfect for individuals with mobility concerns or physical limitations.
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Comfortable Soaking Experience
- Features a spacious interior with ergonomic seating for ultimate relaxation.
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Durable and Long-Lasting
- Made with high-quality materials for lasting reliability and performance.
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Space-Saving Alcove Installation
- Ideal for bathrooms with limited space while still offering ample room for a comfortable soak.
Shipping Information
| Shipping Dimensions | Details |
|---|---|
| Length | 54.33 inches |
| Width | 30.31 inches |
| Height | 39.76 inches |
| Weight | 176.37 lbs |
Empava Policies
Warranty
Warranty time frames and details differ based on the product category. Please contact our Customer Service Team(Telephone: (888) 682-8882/support@empava.com) to claim our product warranty If you encounter any quality issues.
This guarantee is valid in the United States. It is non-transferable and applies only to the original purchaser, not to subsequent owners of this product; any applicable implied warranties, including the warranty of merchantability, are limited in duration to the express warranty period set forth herein, which begins on the date of original retail purchase; and no other warranties, express or implied, shall apply to this product.
This warranty is extended to the original purchaser for products purchased for everyday home use in the continental USA.
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, or insufficient or excessive electrical supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modifications, or failure to follow the installation instructions or when product is used commercially or other than its intended purpose or damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than authorized agents This limited warranty does not apply to any product on which the original identification information has been altered, obliterated, or removed, has not been handled or packaged correctly, has been sold as second-hand or resold contrary to the US regulations.
They include, but are not limited to
- Light bulbs, metal, and charcoal filters are all consumable parts.
- Improper maintenance, as well as the use of corrosive and abrasive cleaning chemicals, pads, and cleaning agents, causes natural finish and wear.
- Abuse, overuse, freight damage (not recorded), or faulty installation might result in chips, dents, or cracks.
- Modifications made to the device by the buyer or installation.
- Bends and warping are brought on by shoddy installation, excessively tight fittings, or insufficient support.
- Any loss of properties, or any cost associated with removing, servicing, installing, or determining the source of problems with our products, we are not liable for and are not covered by warranty.
Warranty Covered Parts
400W blower(UL), motor(UL), Air pressure switch, shower hand, C shower chain&base, manual drain and overflow, ABS pipe, feet, chrome overflow cover, nickel overflow cover, chrome drainer cover, nickel drainer cover, LED lamp, cold and hot water switch, shower chain, electrical box, drainer, faucet, water inlet, pillow, shower base, 600MM PVC PIPE, water jet, air jet, pneumatic switch, hydrodynamic adjust, long skirt, short skirt, UL thermostat
3 Year Warranty On The Following Models:
59JT005, 59JT408LED, 67JT408LED, 71JT667B, 59FT1511, 67FT1516, 67FT1527, 67FT1528, 69FT1603, 71FT1503, WIT02, WIT373, 59FT002, 48JT011, 59JT011, 59JT319LED, 67JT351LED, 72JT367LED, 59AIS04, 59AIS06, 59AIS11, 59AIS12, 59AIS15, 67AIS01, 67AIS02, 67AIS03, 67AIS05, 67AIS07, 67AIS09, 67AIS10, 67AIS13, 67AIS16, 67AIS17, 71AIS08, 71AIS14
5 Year Warranty On The Following Models:
59FT1518, 59FT1518LED, 67FT1518, 67FT1518LED, 59FT1505
Warranty Card
Shipping Policy
*If you purchased your appliance from a retailer, please contact that retailer.
Shipping Method
For small items ship out via: we use standard shipping USPS, UPS and FedEx.
For large items( pizza oven, wine fridge, tub etc.), multiple items, we use LTL freight.
Shipping Time
Standard shipping: 3-5 business days For Us orders, 5-7 business days for Canada orders
LTL shipping: 7-12 business days For US orders, 10-15 business days For Canada orders
Order Processing Time: 1-2 business days.
Free shipping, delivered to your front door but not in-home. if you require delivery to your room or white glove service, please pay an additional fee.
Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
Shipping Types
Standard Shipping: Empava with proven carriers that offer insurance and tracking, including UPS, FedEx, and USPS. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays). Shipping times are subject to each carrier's daily cut-off time and are dependent upon warehouse turnaround.
Freight (LTL) Delivery: Freight delivery is reserved for large, heavy, or oversized items, as well as large-quantity shipments. Products are loaded onto a semi-truck and delivered curbside; you will be responsible for moving the item from the curb to the desired location. Shipping times will vary based on destination, extreme weather, and other variables.
Shipping Cancel
The customer must provide a valid e-mail address during the checkout process. All orders are subject to verification and approval. All approved orders will be accompanied by an e-mail confirmation from our secure payment server. All shipped orders will be followed by an e-mail confirmation including tracking number(s) and shipping carrier contact information.
If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (support@empava.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
Types of LTL receipt instructions are listed below
In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.
Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.
In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.
Shipping, Delivery, and Cutoff Times
Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method. Cut-off times indicate when order must be placed to begin processing on a particular day, and vary by carrier.
Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse, and will be listed on the product information page.
Shipping & Order Confirmations
You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.
Refund and Return Policy
Return Refund Policy
Return Process
You are entitled to contact our customer service team to request a return for an item(s) within 30 days of delivery for a refund (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.
General Returns
To qualify for a general return, the item(s):
Must be in resalable condition/
Must be free from scratches andor defects/
Must not have been installed/
Must be in the original manufacturer’s box and packaging and be free of writing./
Must not be missing pieces.
To initiate a general return, please address your reason：
Don’t like/
Ordered By Mistake/
Changed Idea/
Don’t need anymore/
Found More Affordable One/
Product Size Doesn't Fit ( Please check if our product size meets your needs before ordering)
Defective Return
To qualify for a defective return, one of the following must apply:
The item has a defect that hinders its usability for the purpose for which it was designed
The wrong item was received.
The item does not match the description.
The item arrived damaged.
To initiate a defective return, please specify which situation the item falls under:
*If the item is found to be damaged during shipping, and you notice the damage upondelivery or inspection, do not sign for or take possession of the item. lf delivery isaccepted but concealed damage is noticed within 48 hours, take pictures ofthe box andproduct(s). Carriers only allow two business days to file a freight claim. Contact ourcustomer service team immediately to report the damage.
Refund Process
We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.
For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For Canada order, we will deduct 30% of your total refund amount. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.
Yes, we ship to both the United States and Canada. We offer free shipping for orders within the United States. For orders to Canada, a shipping fee will be charged.
Which items are eligible for a return?
Most items can be returned within the stated time frame for a refund.
To qualify for a general return, the item:
Must be in resalable condition.
Must be free from scratches and/or defects.
Must not have been installed.
Must be in the original manufacturer's box and packaging and be free of writingMust not be missing pieces.
How do I send my return?
We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team at sales@thetubtherapy.com, and we will provide free service. Outside of the 30-day window, you can still contact our customer service team if the issue is due to product quality.
How do I cancel an order?
Because our orders process quickly, there is a very short window of time in which a cancellation may be possible. To request a cancellation before an order ships, please contact our customer service team.
For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days for processing.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be asked to upload at least 3 photographs to show the damage. We promise to provide solutions and resolve the issue as soon as possible.
We can assist with complaints of damage, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who will pay for the return?
If the return is due to product quality, Empava will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost
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